This SMS Privacy Policy explains how Edge Virtual Assistants LLC ("Edge," "we," "us," or "our") collects, uses, and protects information connected with our text-messaging program.
When you communicate with us by text, we may collect your mobile telephone number, message content, consent records, opt-in and opt-out activity, delivery information, appointment preferences, and information you voluntarily provide.
We use this information to respond to messages you initiate, provide requested appointment scheduling and confirmations, follow up after a call or inquiry, provide customer support, honor opt-out requests, prevent abuse, and comply with applicable law.
Consent may be provided when you request text communication during a call, submit a form containing an SMS consent disclosure, or initiate a text to our business number. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies according to your interaction with us.
Reply STOP to opt out at any time. After opting out, you may receive one confirmation message and then no further marketing or scheduling messages unless you opt in again. Reply HELP for help. Message and data rates may apply.
We use reasonable administrative, technical, and organizational safeguards to protect SMS information. We retain information only as long as reasonably necessary for the purposes described here, to maintain opt-out records, and to satisfy legal obligations.
You may request access, correction, or deletion of personal information, subject to applicable law. We may retain suppression records necessary to ensure that an opt-out remains honored.
Edge Virtual Assistants LLC
Email: info@edgevirtualassistant.com
Phone: 317-416-0028